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Contact us

Contact us

For information and contact details relating to your existing vehicle contract, or if you have recently placed a new order, please visit our Existing Customer page where we have answered the most commonly asked questions. If you can't find what you need there, please fill out the contact form below.

Existing Customers

Existing Customers

If you are an existing customer and need a support with something specific, you will find all the contact information you need on our Existing Customer page.


Customer Helpline

If you are an existing customer and need to get in touch please call us on 0344 463 2900

(Monday to Friday - 8:30am to 5pm)

Make a Complaint

Make a Complaint

We're sorry to hear you are unhappy with our service. Please submit a complaint form so we can try to resolve the matter for you quickly and efficiently. You can view our complaints policy and process below.

Media Enquiries

Media Enquiries

Marketing and press

Please note, these contact details are for marketing and press purposes only. The team will not be able to transfer you to the relevant team for existing customer enquiries.

Robert Stebbings

Robert.stebbings@novuna.co.uk

Group PR Manager

Theresa Lindsay

Theresa.lindsay@novuna.co.uk

Group Marketing Director

HK Strategies

Novuna@hkstrategies.com

PR Management

Vehicle Solutions Marketing team

Marketing@novunavehiclesolutions.co.uk

Social Media

Social Media

Facebook

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LinkedIn

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X (Twitter)

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Instagram

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Find us

Find us

Trowbridge Office and Workshop

Hakuba House
White Horse Business Park
Trowbridge
Wiltshire
BA14 0FL

Newbury Office and Facilities

4 The Sector
Newbury Business Park
Newbury
Berkshire
RG14 2PZ